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Your peace of mind is not earned on price alone - that is why we accept all major credit cards and PayPal, so that you are 100% protected with your online purchase. In addition, we use the world's #1 rated e-commerce platform - Big Commerce. In fact your transaction is protected by the same military-grade security and encryption that the big banks use.
Return Policy:
If you are not satisfied with your eTungsten Wedding Bands product for whatever reason, return it within 30 days for a full refund!
Ring Size Exchange Policy:
Purchased the wrong size? No problem at eTungsten Wedding Bands ... simply contact us and we will authorize a ring size-exchange. There will be a $15.00 charge for this service (covers our direct costs associated with shipping the ring back to Triton, Triton shipping it back to us, and then shipping it back to you). Most of our Tungsten Wedding Bands are available in full and half sizes.
Lifetime Warranty Policy:
At eTungsten Wedding Bands we offer the Triton brand because each ring is protected by the Triton Lifetime Warranty. Please understand that all rings will eventually show wear, this is to be expected, but your ring is protected against breaking. If it does, contact us and we will replace it with a ring of equal value unless there are signs of obvious abuse.
(This warranty does not apply to gemstones such as sapphires and diamonds. Damage or loss of stones might be covered under your homeowner’s policy and you might need to check with your insurance agent. The lifetime warranty is considered void if there is evidence of mistreatment or abuse of your ring).
Shipping Information:
Within United States:
Under normal circumstances, we will process your order in 1-2 business days. Following processing, we then ship FREE using United States First Class Postal Service. From the day you order your ring, you should receive it within 7 business days in the U.S.
At checkout you will have the option to choose Priority shipping for $15.00 extra (U.S. only). In most cases you will receive your priority shipment within 2-4 days of order (this allows at least 1 day for processing; late afternoon orders generally take 2 days to process).
Outside of United States:
International shipping is also available at no extra charge (shipped First Class in apx. 15-20 business days). Priority International shipping in 6-10 days is available for $30.00 to most international countries; taxes and duties are the responsibility of the buyer.
General Shipping Information:
Our goal is to have ALL rings in stock at ALL times thus ensuring a timely shipment of your ring – if for some reason we are out of stock on your ring – we will contact you immediately.
All packages shipped by eTungsten Wedding Bands will include a Delivery Confirmation/Tracking Number for your convenience. If you would like your DCTN, please contact us.
Thank you,
eTungsten Wedding Bands